Response Preparation - Communication
Communications between the various agencies and necessary personnel is a critical, and often vulnerable, component to disasters or mass casualty incidents. This area is sometimes impaired through damage to infrastructure, power lines or towers but is perhaps more frequently impaired due to overwhelming usage during large scale events.
New York City on 9/11 experienced an overload of cell phone capabilities as well as difficulties of interagency communications by non-compatible radio equipment and unforgiving building structures.
Incorporating alternate methods of communications including ham radio, and satellite capabilities might be considered as well as less technological methods of hard copy messages depending on the size of the involved building or scene. The preservation of paper copies might also be included in planning to address after the development of action reports and incident recovery process.